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9 January 2009

Well how about that?

Here I was – trying to update the systems, with the new Windows Live soft wares and  the new Windows 7 Beta was announced for public download. So like a ton of other folks, I tried to get the beta for my test mule in the lab.  Tried first thing this morning, and in the after noon and now in the evening – and of course – no luck.  The servers are boned.

There’s a message on the site now:

Due to very heavy traffic we’re seeing as a result of interest in the Windows 7 Beta, we are adding some additional infrastructure support (emphasis mine) to the Microsoft.com properties before we post the public beta. We want to ensure customers have the best possible experience when downloading the beta, and I’ll be posting here again soon once the beta goes live. Stay tuned! We are excited that you are excited!

Really – when the CEO of your company announces availability of a product at CES and promises 2.5 million copies available – shouldn’t the IT area get the capacity up and running BEFORE the big Friday?  It’s not enough to be excited about the response – but why in the devil couldn’t they engineer for a response of millions of people trying to get the software at the same time?

I mean if Microsoft can’t engineer a system to handle something like this – who can?  Talk about over-promising and under-delivering.

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